Improvement Programs

A Seminar for Mid-Level Managers

2 – 3

Accounting for Non-Accountants

2

Accounting Orientation for Administrative, Secretarial, and Clerical Personnel

2

Advanced Management Seminar

2 – 3

Becoming An Effective Virtual Leader

1-2

Better Office Skills and Service

1 – 2

Building a Learning Organization

1

Building Teamwork and Commitment

1 – 2

Change Management: Why Me?

Committed Coach and Mentor

1

Communicating Effectively

1

Communication/Conflict Management for Managers

1 – 2

Conflict Management/Communication Skills for the 21rst Century

1 – 2

Customer Service

2

Customer Service *

Process

Customer Service – Recovering from a Service Breakdown!

1

Diversity: Getting Along with Others!

1

DiSC (Standalone or as part of another program)

1

Dynamic Leadership

1 – 2

Effective Briefing/Presentation Skills

3

Effective Communication

1

Effective Writing Skills Workshop

2

Effective Writing/Grammar Skills Workshop

2 – 3

Emotional Intelligence – two versions

1

Equal Employment Opportunity

1

Group Facilitation Skills

1 – 2

Federal Application Process

Fundamentals of Business Writing

2 – 3

Government Bookkeeping and Accounting I

2 – 3

IBCT (International Board of Certified Trainers) Professional Trainer Dev.

5

Identifying and Managing Addictive Behaviors

1

Innovation and Creativity

1

Inspect What You Expect!  (A Purchasing Primer)

2

Interpersonal Communication

1

Interpersonal Skills

1

Leadership

1 – 2

Leadership for Women

1

Leadership/Management as it applies to Government Administration

2

Leadership/Management for Secretaries, Administrative, and Support Personnel

1

Listening: Hello?  Is anyone in there?

1

Making Change Irresistible

1

Management Development Process *

Process

Management for Supervisors, Team and Project Leaders for the 21st Century

2

Management Skills for Engineers, Scientists, and other Technical Professionals

2

Managing for Success in Government

2

Managing Negativity in the Workplace

1

Managing Skills for Secretaries and Administrative Assistants

1

Managing Skills for Technical Managers

2

Managing Time and Multiple Priorities

1

MBTI (Standalone or as part of a program)

Meetings: Maximizing Your Time Together!

1 – 2

Microsoft Excel – Introduction

1

Microsoft Excel – Intermediate

1

Microsoft PPT – Introduction

1

Microsoft PPT – Intermediate

1

Microsoft Word – Introduction

1

Microsoft Word – Intermediate

1

Microsoft Project (Standalone or as part of Project Management)

1 – 3

Microsoft Project – Introduction

1

Microsoft Project – Intermediate

1

Microsoft Project – Advanced

1

Negotiation Skills

1

Presentations for Business or Pleasure

2 -3

Presentation/Communication Skills for Those Entering College

2

Problem Solving and Decision Making

1

Productive Meetings/Communication Skills

1 – 2

Project Management

3 – 4

Rediscovering the Lost Art of Listening

1

Removing Barriers for Peak Performance

1

Report and Technical Writing

2 – 4

Resume Writing and Interview Skills

1 – 2

Root Cause Analysis/Problem Solving

2

Sales (Many different flavors.  Let’s talk?)

1 – 3

Strategic Planning

1

Stress Management

1

Team Development Process *

Process

Team Skills for Individual

1

Teamwork and Commitment

1 – 2

Time Management, Or is it Me?

1

Train-The-Trainer

2 – 5

Train-The-Trainer – An Instructional Systems Design Primer

2 – 5

Understanding and Effectively Managing Diversity

1

Understanding and Managing Human Behavior

1

What is Culture?

1

Write Right!  Write Tight!

1

Writing and Verbal Communication Skills for Personnel Who Use ESL

1 – 2

Violence: Recognizing and Preventing Violence and Threats in the Workplace

1