Improvement Programs

Our Developmental Progams 

The following programs focus on improving personal and organizational performance!  Each may be adapted to meet your specific needs and expectations.  We can also develop custom programs on most any topic and deliver courses you already have.

If you need a program description or if what you want is not listed, call or send us an email.  We aim to please!

 

Programs

Duration

A Seminar for Mid-Level Managers

2 – 3

Accounting for Non-Accountants

2

Accounting Orientation for Administrative, Secretarial, and Clerical Personnel

2

Advanced Management Seminar

2 – 3

Becoming An Effective Virtual Leader

1-2

Better Office Skills and Service

1 – 2

Building a Learning Organization

1

Building Teamwork and Commitment

1 – 2

Change Management: Why Me?

 

Committed Coach and Mentor

1

Communicating Effectively

1

Communication/Conflict Management for Managers

1 – 2

Conflict Management/Communication Skills for the 21rst Century

1 – 2

Customer Service

2

Customer Service *

Process

Customer Service – Recovering from a Service Breakdown!

1

Diversity: Getting Along with Others!

1

DiSC (Standalone or as part of another program)

1

Dynamic Leadership

1 – 2

Effective Briefing/Presentation Skills

3

Effective Communication

1

Effective Writing Skills Workshop

2

Effective Writing/Grammar Skills Workshop

2 – 3

Emotional Intelligence – two versions

1

Equal Employment Opportunity

1

Group Facilitation Skills

1 – 2

Federal Application Process

 

Fundamentals of Business Writing

2 – 3

Government Bookkeeping and Accounting I

2 – 3

IBCT (International Board of Certified Trainers) Professional Trainer Dev.

5

Identifying and Managing Addictive Behaviors

1

Innovation and Creativity

1

Inspect What You Expect!  (A Purchasing Primer)

2

Interpersonal Communication

1

Interpersonal Skills

1

Leadership

1 – 2

Leadership for Women

1

Leadership/Management as it applies to Government Administration

2

Leadership/Management for Secretaries, Administrative, and Support Personnel

1

Listening: Hello?  Is anyone in there?

1

Making Change Irresistible

1

Management Development Process *

Process

Management for Supervisors, Team and Project Leaders for the 21st Century

2

Management Skills for Engineers, Scientists, and other Technical Professionals

2

Managing for Success in Government

2

Managing Negativity in the Workplace

1

Managing Skills for Secretaries and Administrative Assistants

1

Managing Skills for Technical Managers

2

Managing Time and Multiple Priorities

1

MBTI (Standalone or as part of a program)

 

Meetings: Maximizing Your Time Together!

1 – 2

Microsoft Excel – Introduction

1

Microsoft Excel – Intermediate

1

Microsoft PPT – Introduction

1

Microsoft PPT – Intermediate

1

Microsoft Word – Introduction

1

Microsoft Word – Intermediate

1

Microsoft Project (Standalone or as part of Project Management)

1 – 3

Microsoft Project – Introduction

1

Microsoft Project – Intermediate

1

Microsoft Project – Advanced

1

Negotiation Skills

1

Presentations for Business or Pleasure

2 -3

Presentation/Communication Skills for Those Entering College

2

Problem Solving and Decision Making

1

Productive Meetings/Communication Skills

1 – 2

Project Management

3 – 4

Rediscovering the Lost Art of Listening

1

Removing Barriers for Peak Performance

1

Report and Technical Writing

2 – 4

Resume Writing and Interview Skills

1 – 2

Root Cause Analysis/Problem Solving

2

Sales (Many different flavors.  Let’s talk?)

1 – 3

Strategic Planning

1

Stress Management

1

Team Development Process *

Process

Team Skills for Individual

1

Teamwork and Commitment

1 – 2

Time Management, Or is it Me?

1

Train-The-Trainer

2 – 5

Train-The-Trainer – An Instructional Systems Design Primer

2 – 5

Understanding and Effectively Managing Diversity

1

Understanding and Managing Human Behavior

1

What is Culture?

1

Write Right!  Write Tight!

1

Writing and Verbal Communication Skills for Personnel Who Use ESL

1 – 2

Violence: Recognizing and Preventing Violence and Threats in the Workplace

1

* Process training is designed for completion over a period of time using advanced adult learning, retention, and application techniques. The Process approach chunks leaning into 1 or 2 day events that have 20 to 30 day breaks with coaching between them. During these breaks, the attendees apply the covered content and report out with everyone else the next session. This form allows them to adjust and refine their own application.